Privacy Policy

TicketGateway (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how your information is collected, used and safeguarded when you use www.ticketgateway.in.

TicketGateway is an initiative of Ruturaj IndoArtFest Pvt Ltd.

INFORMATION WE COLLECT

When you use our website or services, we may collect:

  • Name, Email address, Mobile number,Address (if required)
  • Payment-related information (processed securely via payment gateway)

When you browse our website, we may automatically collect:

  • IP address, Browser type, Device information
  • General usage data (anonymous)

👉 Browsing is anonymous unless you book a ticket or register.

HOW WE USE YOUR INFORMATION

We use your information to:

  • Process ticket bookings, Send ticket confirmations via Email and WhatsApp
  • Provide event-related updates
  • Improve website functionality and user experience
  • Send promotional communication (only if you opt-in)

TICKET DELIVERY

Your contact details (email and mobile number) are used to:

  • Deliver e-tickets, Send booking confirmations
  • Provide event-related notifications

 

CONSENT

By providing your personal information for booking or registration, you consent to its use for that specific purpose.

For marketing communication:

  • You may opt-in voluntarily
  • You may unsubscribe at any time using the link provided in emails

You may also withdraw consent by contacting us.

PAYMENT SECURITY

We use secure third-party payment gateways such as Razorpay.

  • We do not store your credit/debit card details
  • All transactions are encrypted via SSL
  • Payment gateways comply with PCI-DSS security standards

THIRD-PARTY SERVICES

We use third-party services for:

  • Payment processing, Email delivery and WhatsApp communication

These providers:

  • Access only necessary information
  • Operate under their own privacy policies

We recommend reviewing their policies before using their services.

DATA SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information from:

  • Loss, Misuse, Unauthorized access and Disclosure or alteration

COOKIES

We use cookies to:

  • Maintain user sessions, Improve website performance

Cookies do not personally identify you.

DISCLOSURE

We may disclose your personal information:

  • If required by law  or you violate our Terms & Conditions

AGE OF CONSENT

By using this website, you confirm that:

  • You are of legal age, OR you have parental/guardian consent

EXTERNAL LINKS

Our website may contain links to third-party websites.

We are not responsible for their privacy practices and recommend reviewing their policies separately.

CHANGES TO PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time.

Changes will be effective immediately upon posting on the website.

CONTACT INFORMATION

For any queries, corrections, or concerns regarding your data:

📧 ticketgatewayindia@gmail.com
📧 rajendra.art@gmail.com

📍 TicketGateway
M/s Ruturaj IndoArtFest Pvt Ltd
305, Owners Industrial Estate
Gabriel Road, Mahim (W)
Mumbai – 400016