Refund and Return Policy

  1. No Cancellation

All ticket bookings made on TicketGateway.in are final.

👉 Tickets once booked cannot be cancelled under any circumstances.
Users are advised to purchase tickets only if they are fully certain of attending the event.

  1. Non-Refundable Payments

👉 All payments made towards ticket purchases are strictly non-refundable.

No refunds will be issued for:

  • Change in personal plans
  • Inability to attend the event
  • Any other personal reasons
  1. Ticket Transfer

Tickets purchased may be transferred to family or friends, provided:

  • The ticket is valid
  • Entry conditions of the event are fulfilled

For assistance regarding ticket transfer, you may contact us at:

📧 ticketgatewayindia@gmail.com
📧 rajendra.art@gmail.com
📧 indiaartfestival@gmail.com

  1. Event Cancellation / Changes

In case an event is:

  • Cancelled
  • Rescheduled
  • Modified

👉 The responsibility lies with the event organiser.

Any refund, if applicable, will be processed as per the organiser’s policy.

TicketGateway acts only as a ticketing platform and is not liable for such changes.

  1. No Physical Shipping
  • Tickets are delivered electronically via:
    • Email
    • WhatsApp

👉 No physical shipping of tickets is involved.

  1. Contact Information

For any queries related to bookings:

📍 TicketGateway
M/s Ruturaj IndoArtFest Pvt Ltd
305, Owners Industrial Estate
Gabriel Road, Mahim (W)
Mumbai – 400016

📧 ticketgatewayindia@gmail.com